Lying customer support -Lying “live agents” -DO NOT HONOUR “REWARDS” -Will say anything to get you off chat and if that doesn’t work.guess what you’re “D/C and there’s “no live chat agents available”.send them an email and they will direct you to live chat. when brought up again recently they emailed me saying “At the time of your birthday we did not offer any birthday bonuses” (I have the email saved).as soon as you ask them for anything (that you have been promised) they LIE over and over again to the point where they can’t remember what excuse they have told you (then just start disconnect you from chat or play dumb and start the whole process again!). I have been with ignition for YEARS and am currently at “Titanium status”.NEVER have I received ANY cashbacks on losses, NO birthday bonus (my birthday was on 25th October and I had hit platinum WAY before).when brought this up on my birthday they told me I had to hit “TITANIUM status”.
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